Opening Warid

Warid

Every channel your customers use, one inbox.

WhatsApp, Instagram, Telegram and your own website, answered by your team from one screen — with AI that drafts, answers and hands back when it should.

WhatsAppCloud API, or link the phone you already use
InstagramDirect messages and story replies
TelegramA bot, connected in about a minute
Web chatOne snippet on your own site

One inbox, not four tabs

Every channel is an adapter behind the same interface, so the inbox never learns which one a message came from. Assign a conversation, snooze it, hand it to a colleague — the same way on all of them.

AI that shows its working

Agents answer from instructions and documents you give them, and you see the tool calls they made and what the reply cost. Take over mid-conversation whenever you want; it steps aside.

It tells you the truth about its state

A channel that has stopped receiving says so, on the channel and in the log, rather than looking connected. The 24-hour window, the reply budget and what a message cost are facts on screen, not hidden mechanics.

Automation with a way out

Rules for the ordinary cases, and a real code escape hatch for the rest — instead of a drag-and-drop canvas that runs out of room the first time you need something it did not anticipate.

Connect a channel and see a real message arrive.

Telegram and web chat take about a minute each and need no approval from anybody. Start there, and add the rest when you are ready.

Create a workspace